Gone Balmy is committed to respecting your privacy on the Internet. Our Privacy Policy covers how we collect, store and use the information you provide us with. By visiting gonebalmy.com, you are accepting and consenting to the practices described in this Privacy Policy and the website Terms and Conditions.
How we collect & handle information
In order to provide you with our services, we may ask for personal details such as your name, address, telephone number, e-mail address and credit card details. Australian Privacy Laws allow Gone Balmy to collect your Personal Information directly from you if it is reasonable and practical to do so.
Gone Balmy collects personal information in several ways – when you place an order, or subscribe by email. This information is used to assist in keeping you informed of relevant consumer notifications about products, offers, promotions, sales, and any other goings on that maybe of interest.
We do not collect personal information when you visit our site unless you log on, place an order or register with us.
We do not sell information to third parties, nor use personal information for any reason other than its intended use. However, we will often need to pass personal details such as your name and address to companies who perform parts of our service delivery such as Australia Post and/or Sendle.
Cookies
If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
The external links we have provided to you through our website are not subject to our privacy standards, policies and procedures. We recommend that you make your own enquires as to the Privacy Policies of these third parties. Gone Balmy is in no way responsible for the privacy practices of these third parties.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Keeping information secure
Gone Balmy takes measures to ensure your Personal Information is protected from unauthorised access, loss, misuse, disclosure or alteration. We store Personal Information in different ways, including in paper and electronic form. We use security procedures to protect the Personal Information we hold. Access to and use of Personal Information within Gone Balmy is appropriately limited by us to prevent misuse or unlawful disclosure of that Personal Information by others.
Keeping information up to date
We take all reasonable steps to ensure that all Personal Information we hold is accurate. You can log into your “My Account” to manage your personal information at any time. Alternatively, if you would like us to update your details or unsubscribe from e-mail updates, please notify us at admin@gonebalmy.com and we will attend to correcting your stored information, as soon as possible.
Updates to this policy
We reserve the right to make changes at any time to our policies and/or alter the look and functionality of our web site. However, if we change how we use your Personal Information, we will post the policy change notification on the web site and we will update this Statement accordingly. We encourage you to periodically review this Statement for the latest information on our privacy and security policies.
If you have any questions about this Statement, the practices of gonebalmy.com with respect to personal information or your dealings with this web site, you can contact us at admin@gonebalmy.com
Love, Light & Happiness- Gone Balmy Family
- More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner’s website privacy.gov.au